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Rug cleaning · Auckland-wide

Rug cleaning in Auckland the care they deserve.

From the everyday wool rug in the lounge to a hand-knotted oriental or Persian piece — a gentle, fibre-matched clean, colour-fastness tested first, with controlled moisture so nothing's over-wet or over-worked.

An ApexClean technician steam-cleaning a red Persian rug in an Auckland home with a hot-water extraction wand
On-site rug steam clean
Est. 2012on the toolsOwner-operatedsmall, hand-picked teamIICRC-trainedcarpet & waterFully insuredpublic liabilityAuckland-widewest · central · north shore · east · southOpen 7 daysemergency 24/7 textFrom $149nothing added at the door90-second quoteone firm figure, online
4.8Read our Google reviews

In short

From everyday to heirloom, cleaned with care.

Rug cleaning in Auckland — on-site hot-water extraction (up to 120°C at the machine, dialled to the fibre) for wool, synthetic and everyday area rugs, colour-tested first, no sticky residue. We clean wool, synthetic and modern area rugs — plus many oriental and wool-pile pieces — right in your home, with a gentle fibre-matched method and colour-fastness testing on anything delicate. Genuine antique, hand-knotted Persian or pure-silk rugs are usually safer with a full-immersion specialist, and we'll tell you honestly which yours needs. IICRC-trained and owner-operated from our Henderson base, we clean rugs across West Auckland, the North Shore and Central — one firm figure by the size, and a straight read on any rug that needs specialist care.

Method
Gentle, fibre-matched
Specialty
Oriental & Persian
Colour-fast
tested first
Trained
IICRC
Fully insured
Public liability
Auckland-wide
Henderson-based

What a rug clean includes

Gentle on the rug, tough on the grime.

The same honest method as everything we do — read the rug first, match the clean to the fibre, and never risk a piece that needs specialist care.

  • Cleaned on-site in your home — hot-water extraction suits wool, synthetic and everyday area rugs, and we can do it in the same visit as your carpet clean, so nothing gets rolled up and hauled away.
  • An honest read on method-fit — antique silk or genuine hand-knotted Persian pieces are safer with a full-immersion specialist, and we'll point you to one rather than risk your rug.
  • Colour-fastness tested first on anything delicate or antique, so the dyes stay put and the rug comes back the way it went in.
  • Deep lift of the embedded grit, dust, dander and allergen a rug quietly collects underfoot — with a low-residue finish.
  • Controlled moisture and proper drying — no soaking a rug that shouldn't be soaked.

The honest bit: very old, delicate or antique rugs — and anything marked "dry clean only" — are quoted on inspection, and some are safer with a specialist. We'll always test first and tell you straight rather than risk your rug.

Before & after

See the difference for yourself.

Before
After · fibre-matched clean

A dull, dust-hazed wool rug

Ground-in grit and traffic haze flattening the reds and navy

A gentle, fibre-matched hot-water clean — up to 120°C at the machine, dialled to the wool — flushing out the embedded grit and grime so the colours come back, dried flat and even.

Rug cleaning · Proof, not promises

In our clients' own words.

Ben arrived promptly spent some time sourcing hose tap & power access, placed plastic protectors to ensure no damage could occur to walls / corners while moving the equipment in to the house. Worked in a very professional manner (non stop) cleaning a massive rug & 3 piece suite. I am an independent customer, my daughter used their services & made the recommendation, you should consider using them, I would give them AAA+++ (my top rating) John Glen (New Windsor)

John GlenNew WindsorRug cleaningVerified Google review

Benz did a fantastic job cleaning the carpet, rugs and chair at my place. Very friendly and professional. Lovely to use a business in my area. I would not hesitate to recommend him and would definitely use him again. Thanks Benz

Jeanette DoidgeMasseyRug cleaningVerified Google review

Great work. Lovely clean carpet and rugs and stains removed. thank you!

Isabella WrightGlendowieRug cleaningVerified Google review

Great service and results to our couch and rug, quick drying!

Bex RileyGrey LynnRug cleaningVerified Google review

Absolutely amazing service! I honestly couldn’t be happier with the results. Ben was incredibly professional, friendly and helpful from beginning to end. He took the time to explain everything clearly, gave us different options for dealing with the stains, and made sure we understood the whole process. It was a big and challenging job, but the results were absolutely incredible and exceeded my expectations. Ben was patient, understanding and genuinely kind throughout the entire service. You can really tell that he cares about his customers and takes pride in the quality of his work. I would 100% recommend Ben and ApexClean to anyone looking for professional carpet cleaning. I would use their services again without hesitation. You can book with complete confidence knowing you’re in excellent hands. Thank you so much, Ben, for your professionalism, kindness and for doing such an amazing job. We are extremely happy with the results! ❤️🙏🏼

Valeria CiroHobsonvilleCarpet cleaningVerified Google review

Thank you so much for an outstanding service. Bency responded promptly to my request, did everything he could to fit in with my busy schedule, arrived promptly and did a fantastic job. He shampooed and deodorised my carpets and removed stains from my mattress. He also went beyond the call of duty and did a complementary clean of a chair I had only enquired about. He cleaned it beautifully and didn't charge. I can fully recommend Apex carpet cleaning. Their customer service is excellent. Thank you Bency. Katrien

Katrien BMairangi BayCarpet cleaningVerified Google review
4.8Read our Google reviewsRead more →

What it costs

By the size, not by guesswork.

Small hallway runner or a big lounge rug — the price follows the size, and you see the exact number before you book. Specialty and antique pieces are quoted on inspection.

Good to know

Straight answers, before you book.

We clean wool, synthetic and modern area rugs beautifully on-site — including many oriental and wool-pile pieces. Genuine antique, hand-knotted Persian or pure-silk rugs are usually safer with a full-immersion specialist hand-wash, so we colour-test and read your rug first and tell you honestly which yours needs — rather than sell you a clean that could risk it.

In your home — on-site hot-water extraction, so your rug never leaves the house and there's no days-long wait. We can clean it in the same visit as your carpet. For delicate pieces that genuinely need immersion washing, we'll point you to a specialist instead.

Priced by size and fibre — you see the number before you book. A small hallway runner and a big lounge rug aren't the same job, so the price follows the rug. Send a photo and rough measurements and you'll get an accurate quote in about 90 seconds; specialty and antique pieces are quoted on inspection.

Yes — our machine runs high-heat (up to 120°C), but the heat is dialled right down at the wand to suit each fibre. Fine wool, synthetic piles and hand-woven rugs each get their own fibre-matched setting — never a blanket temperature.

Every 1–2 years for a family rug in a living area, and every 3–5 years for a low-traffic decorative piece — sooner with pets, allergies or spills. A rug quietly collects the grit and dust that get walked in, so a regular clean keeps the pile soft and the colours fresh instead of letting grime grind in.

We colour-test a hidden corner first, before any clean touches the rug. If a rug's dyes aren't stable enough for on-site cleaning, we'll tell you straight and recommend a specialist — better an honest answer than a bleed. On colour-fast rugs, a proper fibre-matched clean brings the colour and softness back.

Often yes — we treat the spot with an enzyme-based product, then flush it with hot-water extraction to lift what's soaked into the pile. The fresher the accident the better the result; urine that's dried deep into the backing can be more stubborn, and we'll give you a straight read on what to expect before we start.

You pay when the job's done — cash or card, on site, once we've walked it together and you're happy. No deposit to book. If you won't be there on the day, we settle it before we start instead: pay in advance or as we begin, and send the confirmation through. Credit cards carry a 2.4% surcharge; EFTPOS or debit skips it. Established business clients can arrange account terms in advance — just ask when you book.

If our work isn't right — a missed spot, or residue we've left behind — tell us within seven days and we'll come back and put it right. No debates. It covers our workmanship: not everyday re-soiling once life is back on the carpet, and not a mark we told you before we started was never going to lift. The easiest way to be sure is a quick walk-through with us before we leave, so anything missed is sorted on the spot.

Cleaner rug, quoted before we start —
colour and softness back.

No obligation · nothing added at the door · Henderson based

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